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Be a Part of Our Dynamic Team

Take on new opportunities and thrive with us. The Gaia Hotel Bandung under PT. GAIA KENCANA is a five-star modern hotel where guests will enjoy an elevated hospitality experience and discover different dimensions of rest, renewal, and reactivation.

JOB DESCRIPTION:

  • Provide personalized service based on guest preferences, including offering recommendations, assisting with special requests, and maintaining guest privacy.
  • Handle guest inquiries and provide relevant information about the hotel, its services, and local attractions.
  • Serve food and beverages in the lounge during breakfast, afternoon tea, and evening cocktail hours with attention to detail and a high level of hospitality.
  • Assist in setting up and maintaining the buffet and beverage stations to ensure they are replenished and presentable at all times.
  • Always maintain cleanliness and organization of the lounge, including furniture arrangement, tidiness of service stations, and cleanliness of the floor area.

MINIMUM REQUIREMENT:

  • At least 2 years of experience in the same position at a 4 or 5-star hotel, F&B company or related.
  • Proficient in spoken and written English.
  • Excellent interpersonal skills and pleasant personality.
  • Able to work with creativity and agility.

JOB DESCRIPTION:

  • Performs check-in, check-out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
  • Maintains cashier float and ensures accurate daily report of all money received.
  • Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
  • Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist.
  • Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity.

MINIMUM REQUIREMENT:

  • At least 2 years of experience in the same position at a 4 or 5-star hotel, F&B company or related.
  • Proficient in spoken and written English.
  • Excellent interpersonal skills and pleasant personality.
  • Able to work with creativity and agility.

JOB DESCRIPTION:

  • Clean, store, and organize all tables, chairs, audio-visual equipment, platforms/stages, and other equipment used for banquet functions.
  • Inspect the cleanliness and working condition of all equipment to be set up in the function area.  Report all damages or issues to the Supervisor.
  • Maintain the cleanliness of banquet rooms, hallways, and storage and service areas.
  • May refresh room during breaks (replenish supplies, water pitchers, etc.)
  • Set up and/or break down tables, chairs, audio-visual equipment, platforms/stages, and other equipment as specified by group requirements.
  • Set up table linens, skirting, and tabletop items (water pitchers, glasses, supplies, etc.)

MINIMUM REQUIREMENT:

  • At least 2 years of experience in the same position at a 4 or 5-star hotel, F&B company or related.
  • Proficient in spoken and written English.
  • Excellent interpersonal skills and pleasant personality.
  • Able to work with creativity and agility.

JOB DESCRIPTION:

  • Responsible for the hygienic and safe preparation of food within the food preparation areas.
  • Ensuring that all food items are prepared as per standard recipe cards whilst maintaining portion control and minimizing wastage.
  • Ensuring that food stock levels within food preparation areas are of sufficient quantity and quality in relevance to the hotel occupancy and function forecasts.
  • Ensuring that all food preparation equipment is being used safely and correctly and that it is cleaned and maintained as per schedule.
  • Maintain consistency of first-class food quality in all areas of food production.

MINIMUM REQUIREMENT:

  • At least 2 years of experience in the same position at a 4 or 5-star hotel, F&B company or related.
  • Proficient in spoken and written English.
  • Excellent interpersonal skills and pleasant personality.
  • Able to work with creativity and agility.

JOB DESCRIPTION:

Supervises all housekeeping employees, plans and assigns work, train newly recruited employees, audit and inspects housekeeping staff,  manage department budget. Executive Housekeeper also responsible to make sure operational in housekeeping is running well, able to solve guest complaint, achieve guest satisfaction by providing the high standard of cleanliness and maintenance.

MINIMUM REQUIREMENT:

  • At least 2 years experience in the same position at a 5-star hotel

  • Proficient in spoken and written English

  • Good communication and presentation skills

  • Excellent interpersonal skill and pleasant personality. 

  • Able to work with creativity & agility

JOB DESCRIPTION:

  • Familiar and complies with the hotel's mission and standards in performing maintenance activities.
  • Maximize maintenance team potential with a balanced focus on operations, guests, employees and owners’ satisfaction.
  • Represent the engineering department during the daily HOD morning meetings.
  • Prioritize, plan, schedule assign and supervise the engineering department staff.
  • Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion.

MINIMUM REQUIREMENT:

  • At least 2 years of experience in the same position at a 4 or 5-star hotel, F&B company or related.
  • Proficient in spoken and written English.
  • Excellent interpersonal skills and pleasant personality.
  • Able to work with creativity and agility.